Jonesroadbeauty Terms of Use: Rules for Using Our Clean Beauty Website

Welcome to Jonesroadbeauty (www.jonesroadbeauty.com), your destination for clean, safe, and effective beauty products. By accessing, browsing, or using our website—including creating an account, exploring product content, placing orders, or interacting with our features—you (“User” or “you”) agree to comply with and be bound by these Terms of Use (“Terms”). These Terms govern your relationship with Jonesroadbeauty (“we,” “us,” or “our”) and outline the rules, rights, and responsibilities for using our platform. If you do not agree to these Terms, please do not use our website.

1. Eligibility to Use the Website

To access and use our website, you must meet the following criteria:

  • Be at least 18 years old (or have the consent of a parent or legal guardian if you are under 18, with such guardian agreeing to be bound by these Terms on your behalf).
  • Have the legal capacity to enter into a binding contract (e.g., not be under a legal disability that prevents you from understanding and agreeing to these Terms).
  • Provide accurate, complete, and up-to-date information when creating an account or interacting with our services (e.g., valid email address, truthful shipping details).
  • Use the website only for lawful purposes and in compliance with these Terms, as well as all applicable local, state, federal, and international laws (e.g., laws governing online commerce, data privacy, and consumer protection).

2. User Accounts

a. Account Creation & Maintenance

To access certain features of our website (e.g., saving order history, tracking shipments, storing skin preferences), you may need to create a user account. When creating an account, you agree to:

  • Choose a unique username and a strong, confidential password (do not share your password with third parties, and notify us immediately if you suspect unauthorized access).
  • Provide a valid email address (we recommend using the same address for account communications and reaching our support team at [email protected]).
  • Update your account information promptly if there are changes (e.g., new shipping address, updated phone number) to ensure accurate order processing, communication, and personalized recommendations.

b. Account Responsibility

You are solely responsible for all activities conducted through your account, including orders placed, payments made, and messages sent. We will not be liable for any losses, damages, or unauthorized charges resulting from your failure to protect your account credentials (e.g., shared passwords, compromised devices). If you notice suspicious activity (e.g., unrecognized orders, login attempts), contact us at [email protected] within 24 hours to secure your account.

c. Account Suspension & Termination

We reserve the right to suspend or terminate your account at any time, with or without prior notice, if:

  • You violate these Terms (e.g., providing false information, engaging in fraudulent activity, misusing our content).
  • Your account is inactive for 12 consecutive months (we will notify you via email 30 days before termination to allow reactivation).
  • We believe your account poses a risk to our website, other users, or our business (e.g., suspected spam, unauthorized data collection, or violations of clean beauty industry regulations).

3. Intellectual Property Rights

a. Ownership of Website Content

All content on the Jonesroadbeauty website—including product images, ingredient lists, skincare guides, blog posts, logos, trademarks (“Jonesroadbeauty” and related brand marks), videos, and design elements—is the exclusive property of Jonesroadbeauty or our licensors. This content is protected by copyright, trademark, and other intellectual property laws worldwide.

b. Permitted Use of Content

You may access and use website content only for personal, non-commercial purposes related to your clean beauty journey, such as:

  • Browsing product details to make informed purchase decisions.
  • Saving skincare tips or ingredient information for personal reference.
  • Sharing content via official social media links (e.g., “Share on Instagram”) provided on our website.

You may not use our content for any other purpose, including but not limited to:

  • Copying, reproducing, modifying, distributing, selling, licensing, or republishing content without our prior written permission.
  • Using our trademarks or logos in any way that implies affiliation with or endorsement by Jonesroadbeauty (e.g., creating counterfeit products, using our brand name on non-authorized platforms).
  • Scraping, crawling, or harvesting data from the website (e.g., using automated tools to collect product prices, ingredient lists, or user information) without our written consent.

c. User-Generated Content (If Applicable)

If our website allows you to submit user-generated content (e.g., product reviews, photos of you using our clean beauty products, skincare routine 分享), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content for marketing, promotional, or website improvement purposes (e.g., featuring a review on our product page, sharing a user photo on social media). By submitting content, you represent that:

  • You own the content or have the legal right to submit it (e.g., no third-party copyright or privacy violations).
  • The content is truthful, non-defamatory, and does not contain offensive, harmful, or illegal material (e.g., no false claims about product efficacy, no discriminatory language).
  • The content does not violate the privacy of others (e.g., no photos of third parties without their consent).

We reserve the right to moderate, edit, or remove user-generated content at our discretion—including rejecting content that does not align with our clean beauty values or violates these Terms.

4. Prohibited Uses of the Website

You may not use the Jonesroadbeauty website for any unlawful, harmful, or disruptive purpose. Prohibited activities include, but are not limited to:

  • Engaging in fraudulent behavior (e.g., using stolen payment methods, placing orders with false information, impersonating another user or our team member).
  • Uploading or transmitting viruses, malware, or other harmful software that could damage our website, servers, or other users’ devices (e.g., phishing links, ransomware).
  • Interfering with the website’s functionality (e.g., overloading servers with excessive requests, bypassing security measures, manipulating search results).
  • Violating the privacy of other users (e.g., collecting or sharing their personal information without consent, posting private messages publicly).
  • Promoting or selling third-party products/services (especially non-clean beauty items) on our website or using our platform to redirect traffic to external sites for commercial gain.
  • Making false or misleading claims about our products (e.g., posting fake reviews to defame our brand, spreading misinformation about ingredients).

We may take legal action against users who engage in prohibited activities, including reporting violations to law enforcement authorities or pursuing civil remedies for damages.

5. Third-Party Links & Services

Our website may contain links to third-party websites or services (e.g., payment processors like Stripe, shipping carriers like FedEx, or skincare education platforms). These links are provided for your convenience only—we do not control or endorse third-party platforms, and we are not responsible for their content, privacy policies, or practices.

Accessing third-party links is at your own risk. We recommend reviewing the terms of use and privacy policies of any third-party website before using their services. For example, when using a third-party payment processor, your payment information is governed by their security standards, not ours (though we only partner with processors that meet industry-leading security requirements, like PCI DSS).

6. Website Availability & Limitations

a. Website Access

We strive to make the Jonesroadbeauty website available 24/7, but we do not guarantee uninterrupted access. The website may be temporarily unavailable due to:

  • Scheduled maintenance or updates (we will post notices of planned downtime on our homepage or via email to registered users when possible).
  • Unscheduled technical issues (e.g., server outages, internet connectivity problems, or cyberattacks).
  • Circumstances beyond our control (e.g., natural disasters, power outages, or disruptions to third-party services like hosting providers).

We will not be liable for any damages or losses resulting from temporary website unavailability, but we will work to restore access as quickly as possible.

b. Accuracy of Information

We make reasonable efforts to ensure that website information—including product prices, ingredient lists, availability, and skincare advice—is accurate and up-to-date. However, we do not warrant that all information is error-free. For example:

  • Product colors displayed on your device may vary slightly from the actual product (due to screen resolution or lighting).
  • Ingredient lists may be updated periodically to reflect formula improvements (we will note changes on product pages and notify customers who purchased the product if the change affects safety or efficacy).
  • Pricing errors may occur due to technical glitches or data entry mistakes (we will cancel orders placed at incorrect prices and notify you promptly, issuing a full refund if payment was already processed).

If you notice an error on our website, please contact us at [email protected], and we will correct it as soon as possible.

7. Privacy & Data Protection

Your use of the Jonesroadbeauty website is also governed by our Privacy Policy (available on our website footer). The Privacy Policy explains how we collect, use, and protect your personal information (e.g., name, email address, skin preferences, order history) in compliance with data privacy laws (e.g., CCPA, GDPR). By using our website, you agree to the practices outlined in the Privacy Policy—including our use of cookies to personalize your experience and improve our services.

8. Disclaimers of Warranties

THE JONESROADBEAUTY WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied Warranties of Merchantability: We do not warrant that our products will meet your specific expectations (e.g., skin type compatibility, results) or be free from minor variations in texture or scent (common in clean, naturally derived products).
  • Implied Warranties of Fitness for a Particular Purpose: We do not warrant that a product will address your specific skincare concerns (e.g., reducing acne, fading dark spots) beyond what is stated in our product descriptions (based on ingredient research and third-party testing).
  • Warranties of Non-Infringement: We do not warrant that third-party content (e.g., user reviews, linked articles) will be free from intellectual property violations.

We also do not warrant that the website will be error-free, secure, or uninterrupted, or that user-generated content will be accurate or trustworthy.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, JONESROADBEAUTY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO:

  • Damages from website downtime, technical errors, or data breaches (unless caused by our gross negligence).
  • Losses from fraudulent activity or unauthorized account access (unless due to our failure to implement reasonable security measures).
  • Dissatisfaction with products, including skin reactions that are not caused by product defects (we recommend patch-testing new clean beauty products before full use).
  • Costs associated with replacing products or seeking alternative skincare solutions.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO THESE TERMS OR THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR PRODUCTS ON YOUR LAST ORDER (IF ANY). THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will:

  • Post the updated Terms on our website (with a “Last Updated” date at the top of the page).
  • Notify registered users via email (to the address associated with their account) if the changes are material (e.g., affecting account rights, prohibited uses, or liability limitations).

Your continued use of the website after the updated Terms are posted constitutes your acceptance of the changes. We recommend reviewing these Terms periodically (e.g., every 6 months) to stay informed of updates.

11. Governing Law & Dispute Resolution

a. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. This means that any disputes related to these Terms will be interpreted under California law, even if you reside in another state or country.

b. Dispute Resolution

Before initiating legal action, we encourage you to contact us at [email protected] to resolve any disputes, claims, or concerns. Most issues—such as order problems, product questions, or account issues—can be resolved quickly and amicably through our customer service team.

If a dispute cannot be resolved informally, you agree to submit to binding arbitration (rather than litigation in court) for any claims arising from or related to these Terms or your use of the website. Arbitration shall be conducted in Los Angeles, California, in accordance with the rules of the American Arbitration Association (AAA). The arbitrator’s decision shall be final and binding, and may be enforced by any court of competent jurisdiction.

This section does not apply to claims for injunctive relief (e.g., to stop unauthorized use of our intellectual property) or claims that must be brought in small claims court (for disputes involving $10,000 or less, depending on state law).

12. Contact Us

If you have any questions, concerns, or requests related to these Terms or your use of the Jonesroadbeauty website, please contact our team at:

  • Email: [email protected]
  • Response Time: We aim to respond to all inquiries within 24 business hours (Monday–Friday).

By using the Jonesroadbeauty website, you acknowledge that you have read, understood, and agreed to these Terms of Use.